DYNOTECH RETURNS/SHIPPING POLICY
IMPORTANT INFORMATION - PLEASE READ
Items are NOT to be returned in their retail packaging. Retail packaging/boxes must be shipped inside a shipping box. Do not affix a label to a retail or product box. Items will not be accepted and customers will be responsible for paying for return shipping for non accepted products.
Approved Items are Subject to a 30% restock fee.
No Processed Orders will be 100% refunded.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You now own the item.
To be eligible for a return, your item must be "UNUSED and UNOPENED" in the same condition that you received it. It must also be in the original packaging.
If the product looks like it's been opened or not able to resell as new in box the products will be returned to the customer after shipping again has been paid. This cuts down on the amount of products that are "TEST FIT" and returned.
Additional non-returnable items:
- Fuel System Components
- Fittings & Hoses
- Liquids, Fluids, Oil, Etc
- Gift cards
- Special Order products
- Downloadable software products or E-tune files
- Electronics
- Oil Pumps
- Water Pumps
To complete your return, we require the original order number and receipt-proof of purchase. Please contact us at sales@dynotechtuning.com with your order number and receipt.